Job Opportunity: Benefits Coordinator (Bilingual) | Casa Marianella

Job Type: Full-time

Our Mission: Casa Marianella welcomes displaced immigrants and promotes self-sufficiency by providing
shelter and support services.

Job Description:

The objective of the Benefits Office is to broadly improve health outcomes for our clients – both
Casa Marianella residents and members from the Austin community at-large, in particular those
seeking asylum in or immigrating to the United States. We do this by offering free in-person and
over the phone assistance for navigating the bureaucratic systems that make it difficult for
clients to access services and support like health care, food assistance, cash assistance, rental
and utility relief, and more.

Activities:

  • Assess needs of clients and screen them for benefit program eligibility
  • Inform clients of health benefit options, gather eligibility documents and apply to
    programs
  • Follow up with clients to ensure timely and successful enrollment
  • Track client information and submit routine reports and outcome data
  • Collaborate with the other Benefits Coordinators, shelter staff and Case Managers to
    better serve shelter residents and promote self-sufficiency
  • Attend and participate in training and weekly staff meetings.

Qualifications:

  • Proficiency in Spanish, French, Portuguese, or another language spoken by our client population is required for direct communication
  • Passion for social justice
  • Experience working with immigrant communities preferred
  • Excellent interpersonal communication skills, especially with clients across different languages and cultures
  • Strong organizational and multitasking abilities, with keen attention to detail
  • Flexibility, adaptability and commitment to problem-solve when challenges arise
  • Prior knowledge of social assistance programs preferred but not required
  • Proficiency in Google Suite Software

Pay & Benefits:

  • $15/hr starting pay
  • PTO: 2 weeks paid vacation per year
  • Paid sick hours: 64 hours per year
  • Health Insurance
  • Therapy reimbursement

Schedule:

  • 40 hours/week, 30 in-person and 10 flexible
  • In-person office hours: Mon-Thurs 12 p.m.-6 p.m., Fri 10 a.m.- 4 p.m

If you’re interested, please email our Co-Executive Director, Patti McCabe, at pmccabe@casamarianella.org with subject line ‘Benefits Coordinator Application’ a short summary about yourself and why you think you’d be a great fit, along with your resume if available.