Job Opportunity: Medical Advocate – Family Shelter
We are looking for a full-time team member to support our newly arrived families with their health needs. If you are interested, please email Stacey Eyman at seyman@casamarianella.org with “Medical Advocate” in the subject line.
FULL JOB DESCRIPTION
Job Type: Full Time
Our Mission:
Casa Marianella welcomes displaced immigrants and promotes self-sufficiency by providing shelter and support services.
Casa Marianella welcomes displaced immigrants and promotes self-sufficiency by providing shelter and support services.
Job Description:
The Medical Advocate will work with shelter case managers to support moms, dads and kids in our family shelter. They will assess the needs of our new residents, connect them to care, enroll residents in health coverage, help them learn the bus system to get to and from appointments, and provide follow-up on more complicated medical cases. Their primary role will be to meet with Family Shelter residents, however, they will also collaborate closely with the staff at the Casa Marianella Benefits Clinic and meet with housed clients who need health navigation services (this may include home visits, hospital visits, and shifts at the Benefits Clinic). The Medical Advocate plays a key role in equipping residents with knowledge about the medical system. This knowledge will prepare residents to navigate these systems in the future.
Activities:
– screen residents for medical needs and benefit eligibility
– connect residents to health resources (mental health, reproductive health, vaccines, medical needs, etc)
– enroll eligible residents in MAP, SNAP and Medicaid
– collaborate with case managers to coordinate care
– help residents practice calling clinics to schedule an appointment
– accompany residents on the bus to their first appointment
– accompany residents to the pharmacy to practice picking up prescriptions
– provide follow-up on more complicated medical cases (ie. explaining discharge notes, making sure follow-up care is scheduled and transportation is planned, etc)
– explain practical tips about the medical system and medical bills
– collaborate with the Benefits Coordinators to stay up-to-date on benefits trends and problem-solving strategies
– assist in Benefits Clinic shifts when available
– assist previous residents with high-need medical cases in healthcare navigation (ie. home visits, MAP applications, practice scheduling and getting to appointments, etc)
– follow up with clients and case managers to ensure medical needs are being successfully met in a timely way
– attend weekly staff meetings
– track client information and maintain updated case notes
Qualifications:
Casa Marianella is a vibrant and diverse community of newly arrived immigrants from many countries. We value language access, flexibility, and awareness of the challenges immigrants face. To provide the best services, the Family Shelter Medical Advocate must:
– be proficient in Spanish, French or Portuguese
– have experience and/or strong interest in working with immigrant communities
– be comfortable communicating with clients across different languages and cultures
– show adaptability and problem-solving skills
– have experience and/or strong interest in health, health equity, and accessibility
Pay and Benefits:
– $12/hr starting rate
– 2 weeks paid vacation per year
– 7 paid sick days per year
– Health Insurance
Schedule:
– flexible
– 40 hours per week split between the Family Shelter, the Benefits Clinic, medical visits, home visits and remote work